Privacy policy

Last updated: August 17, 2026

This Privacy Policy describes how Panivora ("we," "our," or "us") collects, uses, and discloses your personal information when you visit or make a purchase on https://panivora.shop/ (the "Site"), or when you otherwise communicate with us (collectively, the "Services").

Please carefully review this Privacy Policy.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will post the updated version on the Site and change the "Last updated" date.

How We Collect and Use Your Personal Information

In order to provide and improve our Services, we collect personal information from various sources, as described below. We may use your information to communicate with you, process orders, comply with our legal obligations, enforce our terms of service, and protect our users and business.

What Personal Information We Collect

Information you provide directly:

  • Contact details (name, address, phone number, and email).
  • Order details (billing/shipping addresses, payment confirmation).
  • Account information (username, password, security information).
  • Communications with customer service.

Information collected automatically:

We automatically collect certain data about your use of our Site through cookies and similar technologies (device, browser, IP address, and usage analytics data).

Information from third parties:

We may receive information from vendors, service providers, or social media platforms that help us operate the Site and Services.

How We Use Your Personal Information

  • To process orders and deliver products or services.
  • To send communications related to your account, orders, or policies.
  • To provide customer service and support.
  • For marketing and advertising purposes (where permitted by law).
  • For fraud detection and security purposes.
  • To comply with legal and regulatory requirements.

Cookies

We use cookies and similar tracking technologies to improve the user experience, perform analytics, and personalize content. You can manage cookies through your browser settings, but disabling them may affect certain features.

How We Disclose Personal Information

We may share personal information with:

  • Service providers and vendors performing functions on our behalf.
  • Business and marketing partners.
  • Affiliates within our corporate group.
  • Government authorities or regulatory bodies when required by law.

We do not sell or share sensitive personal information without your consent.

Third-Party Websites and Links

Our Site may include links to third-party websites that are not operated by us. We are not responsible for their content, policies, or practices. Please review their privacy policies before providing them with personal information.

Children's Data

Our Services are not intended for children, and we do not knowingly collect personal information from minors. If you believe your child has submitted data to us, please contact us to request its deletion.

Security and Retention of Your Information

We implement security measures to protect your information, but we cannot guarantee absolute security. We retain data as long as necessary to comply with our legal, contractual, or operational obligations.

Your Rights

Depending on where you live, you may have the following rights under applicable Canadian privacy laws, including the Personal Information Protection and Electronic Documents Act (PIPEDA) and, if you are a Quebec resident, An Act Respecting the Protection of Personal Information in the Private Sector (Quebec Law 25):

  • Access, correct, or delete your personal information.
  • Request the portability of your data.
  • Restrict or object to the processing.
  • Withdraw your consent.
  • File a complaint with a data protection authority, such as the Office of the Privacy Commissioner of Canada or the Commission d'accès à l'information du Québec.

To exercise your rights, contact us at contact@panivora.shop. We may require verification of your identity before processing your request.

International Users

Your personal information may be transferred, stored, and processed outside your country of residence, subject to applicable data protection laws.

Contact Information

Any Questions?

Check out our FAQ page or contact our customer service.